Skills & Competencies for Technical Sales Representative II

Technical Sales Representative II job profile

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JOB SUMMARY for Technical Sales Representative II

Sells technical services, products, and systems.

JOB RESPONSIBILITIES for Technical Sales Representative II

Develops relationships with current customers and identifies potential new customers through visits and calls. Creates and conducts technical presentations and demos that present current and future products to potential customers. Utilizes technical acumen to understand and gather customer requirements and to prepare specifications and generate quotes. Builds customer confidence by addressing all technical objections/concerns from prospective customers throughout the sales cycle. Partners with internal technical and marketing teams to offer suggestions for product enhancements and to share insights from customers.

Technical Sales Representative II SALARY RANGE

BASE 50%
$88,337
TOTAL 50%
$94,215
Job Level
P02
Job Code
IT10000146
Education/Degree
Bachelor's Degree
Reports To
Manager

Technical Sales Representative II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Sales Representative II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Technical Sales Representative II

1 Job Family Competencies – Technical Support
Proficiency Level -2
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Explains key principles of customer service essential in delivering technical support.
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Level 2 Behaviors
(Light Experience)
Identifies the problems and issues that require the assistance of technical support.
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Level 3 Behaviors
(Moderate Experience)
Performs diagnostics to investigate and resolve technical issues provided by the customers.
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Level 4 Behaviors
(Extensive Experience)
Monitors the resolution of technical issues to improve the productivity of technical support services.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to promote uniformity and consistency in technical support delivery.
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2 Job Family Competencies – Cold Calling
Proficiency Level -2
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Lists the clients that will be influenced to do business with the company through cold calling.
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Level 2 Behaviors
(Light Experience)
Performs follow-up calls to gain the business of the potential customer.
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Level 3 Behaviors
(Moderate Experience)
Helps develop our organizational best practices to enhance the quality and results from cold calling.
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Level 4 Behaviors
(Extensive Experience)
Oversees the entire implementation of the cold calling process and strategies.
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Level 5 Behaviors
(Mastery)
Establishes the best practices of cold calling to keep all employees achieving high-quality calls.
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3 Technical Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Representative II
Proficiency Level - 4
5 Competency for - Technical Sales Representative II
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Technical Sales Representative II

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Distinguishes the differences between intrinsic and extrinsic motivators.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Develops a high-quality relationship with other motivated people.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Shares innovative motivation techniques and exercises to boost self-motivation within our business.
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2 Core Competencies – Initiative
Proficiency Level -3
Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Identifies types of environments that motivate or de-motivate initiative.
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Level 2 Behaviors
(Light Experience)
Supports initiative to complete goals well before the deadline.
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Level 3 Behaviors
(Moderate Experience)
Takes the initiative at work to come up with new approaches.
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Level 4 Behaviors
(Extensive Experience)
Predicts contingencies in advance and assumes predictable risks.
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Level 5 Behaviors
(Mastery)
Seeks out opportunities and experiences that stretch own or team limitations.
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3 Technical Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Representative II
Proficiency Level - 4
5 Competency for - Technical Sales Representative II
Proficiency Level - 5

Summary of Technical Sales Representative II skills and competencies

There are 0 hard skills for Technical Sales Representative II.
10 general skills for Technical Sales Representative II, Technical Support, Cold Calling, Consultative Selling, etc.
9 soft skills for Technical Sales Representative II, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.

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